Hub International Commercial Lines Account Technician in El Paso, Texas

About Us :

HUB International is a top 10 global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 400 offices across the United States, Canada and Puerto Rico with more than 10,000 employees.

Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.


Responsible for assisting Account Managers and Producers with the servicing of assigned accounts in accordance with the practices, policies and procedures of the Company.


Coordinate the handling and servicing of assigned accounts with the Account Manager/Producers.

Check policies and endorsements for completeness and accuracy. Prepare policies for delivery to clients.

Review and process change requests in the agency management system.

Enter data as required by insurance company automation systems.

Provide support to the Account Manager/Producer on pre-renewal processes.

Handle correspondence and the clerical processing of accounts including applications, transactional file maintenance and agency management system computer input of each account.

Prepare invoices, transmittals, ID cards, certificates of insurance, evidences as insurance binders and cancellation forms as required.

Order motor vehicle reports and loss runs as required.

Maintain an accurate suspense system on all items that require a response.

Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose.

Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service.

Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.

Other responsibilities as assigned by Manager.


  1. 1-2 years insurance brokerage or property casualty insurance underwriting assistant or underwriting experience preferred

  2. High School Diploma. Associates degree preferred

  3. Exceptional customer service skills

  4. Strong reading comprehension and analysis skills

  5. Strong data entry skills

  6. Strong written and oral communication skills

  7. Strong organization and follow up skills

  8. Ability to exercise independent judgment

  9. Ability to effectively work in a team environment

  10. Ability to work well under pressure and to quickly adapt to new situations

  11. Proficient in Word, Excel, internet utilization

  12. Applied Agency Management System experience preferred but not required

Location: United States, Texas, El Paso
Required Education: High school or equivalent
Required Experience: Less than 1 year
Required Travel: No travel required
Date published: 29-Mar-2018
Department: Account Management & Service
Ref#: P2525_20180328

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .

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