Oportun. Inc District Sales Manager in El Paso, Texas

Oportun is a financial technology company founded in 2005. Our mission is to provide affordable loans that help people with little or no credit history establish credit and build a better future. Oportun uses advanced data analytics and technology to “score” and lend money to individuals who other lenders consider “unscorable” because of their limited credit history.

Between our first loan in 2006 and March 2018, Oportun disbursed more than $5 billion in 2+ million affordable loans. During that time, Oportun customers also saved more than $1.1 billion in interest and fees by choosing an Oportun loan instead of one of the alternatives that are widely available to people with little or no credit history.

In recognition of Oportun’s goals of increasing economic opportunity for our clients, promoting community development, and serving low-income or underserved communities, Oportun was certified by the United States Department of Treasury as a Community Development Financial Institution or CDFI.

Oportun is a great place to work if you are as enthusiastic about helping others as you are about your own professional development and career. As our CEO Raul Vazquez says, “Earning a paycheck to support yourself and your family is critical. Satisfying career ambitions is rewarding. But there is no greater privilege than having a challenging job where you are growing and learning professionally, while having a strong positive impact on the lives of others… And that is what we do here every day.”

As an Oportun District Manager, you will provide proactive, strategic leadership and have an opportunity to shape and guide the culture, processes, and overall growth for a region within our rapidly expanding company. You will play an exciting and dynamic role that is critical to the success of our company. This role is about turning corporate strategy, using our mission and values, into an amazing customer experience that is consistent throughout your district. You will inspire and coach a team of Store Team Leaders (STL) and Customer Service Representatives (CSR). As District Manager, you’ll ensure that the district meets or exceeds all performance goals. This is a roll up your sleeves and get it done environment. We need real people with a real passion for moving our mission forward.

RESPONSIBILITIES:

  • Demonstrate Oportun’s philosophy of Servant Leadership, accountability and ongoing feedback as you develop your Store Team Leads who are responsible for helping you drive growth in receivables and successfully execute Oportun’s retail business plan

  • Able to design and execute strategic action plans by working with the appropriate business partners to ensure proper tools, procedures and processes are in place

  • Consistently visit your region’s locations to ensure store standards and customer service exceeds company expectations

  • Responsible for new store openings including walk-through and sign-off

  • Is responsible for HR issues including conducting investigations, approving the hiring and termination of CSRs and Store team leads, approving Store Team Leader’s recommended corrective action plans for CSRs and setting corrective actions plans for STLs as needed

  • Effectively analyze reporting data from multiple platforms and use that data to build strategic plans with your Store Team Leads to execute

  • Develop strategies to achieve each store’s quarterly and yearly financial, operational, sales, and customer-service goals while managing regional P/L controls

  • Responsible for ensuring that sales, customer service and quality audit metrics meet or exceed Oportun’s expectations for driving maximum profitability through execution of short and long term strategies

Effectively presents to small, medium and large groups within our community (centers of influence) to drive awareness of Oportun’s value proposition and how we help the community

WHAT KEY REQUIREMENTS ARE NEEDED?

  • Bilingual (English / Spanish)

  • High School Diploma

  • College degree preferred (or equivalent experience)

  • Minimum of three years of multi-unit store management experience, with a great track record of sales performance

  • Self-motivated, highly organized with good time management skills

  • Ability to work flexible schedules including nights, weekends and holidays

  • Understands and wants to be a part of a for-profit and mission driven organization

  • Out of the box thinker, with an ownership mentality and a great desire to succeed

  • Valid Driver License

Req No.: 2018-6141

External Company Name: Oportun Inc

External Company URL: http://www.progressfin.com/

Street: 5505 Montana Ave. Suite E